We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st August 2013.
What we collect
We may collect the following personally identifiable information, but only with your permission (should you choose to provide these details):
- Name, job title and company.
- Contact information including email address and telephone number.
- Demographic information such as postcode, preferences and interests.
- Other information relevant to customer surveys and/or offers.
We may also collect anonymous user data such as the browser you are using to view the site, the website you arrived from, or the sequence of clicks you’ve made. This anonymous data will be collected from all users and by using this website you agree to its collection and use.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- Improving our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. You may opt-out of these emails at any time.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file placed on your computer’s hard drive when you visit a website. They allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. For example, we use the Google Analytics cookie to collect information about the pages you visit.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
We do not store any personal information in cookies on this site. The following is a list of all the cookies in use on the website and what they do.
|PHPSESSID||This enables the site to ‘remember’ you across pages. For example, changing a setting on one page with this cookie enabled will affect the whole site and not just the individual page.|
|These are created by the platform software. We do not use these and they do not contain any personal information.|
|These cookies are automatically created so that you can set whether you want to allow (any additional) cookies on the site. These contain cookie preferences only.|
|These are Google Analytics-related cookies that enable us to collect anonymous data about, for example, where our website visitors are coming from (e.g. search engines, links from other sites), how many visits users are making, and the length of time spent browsing the site. None of this information would allow us to identify you.|
If you want to opt-out of using cookies on our site (which may break certain functionality) you will need to clear the cookies associated with the site and disable cookies in your browser. You can find information on how to do so here.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to us at 15 Meadow Walk, London E18 2EN.
If you believe that any information we are holding on you is incorrect or incomplete, please email or write to us as soon as possible at the above address. We will promptly correct any information found to be incorrect.
Display Advertising and Remarketing
This site uses Google Analytics for Display Advertising and the Google Analytics Remarketing feature to advertise online. Third-party vendors, including Google, show our ads on sites across the Internet. We and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimise and serve ads based on someone’s past visits to our website.
You can opt out of Google Analytics for Display Advertising and customise Google Display Network ads using the Ads Preferences Manager in your Google account settings or by installing the Google Analytics opt-out browser add-on.
You can opt-out of the collection and use of information for ad targeting by visiting www.aboutads.info/choices).